Business Breakfast Metrics - CIO Upgrade 2026

CIO upgrade 2026 – more cost transparency, more business value! Internal IT service billing 2026 - Transparency, efficiency and controllability

The internal billing of IT services is more challenging than ever today. The reasons are obvious:

• Dramatically rising IT costs, which are increasingly being scrutinized.
• Increased demands for transparency, which are often used to find arguments against high IT consumption.
• Complex interlocking of services and cost structures, which cannot be controlled without a clean model are understandable.
• Increasing expectations for IT departments to present IT not just as a cost factor, but as a business enabler.
• Unrealistic requirements for billing such as open book policy, which ultimately leads to more dissatisfaction for everyone involved

Against this background, we want to work with you discuss which structures, methods and frameworks - including the TBM model (Technology Business Management) - can help to sustainably improve transparency, efficiency and controllability in service billing.

We cordially invite you to join us in setting the course for future-proof IT service billing in 2026 - in a practical, collegial manner and with a focus on concrete solution approaches.