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Loyalty Program - the UX that holds a customer and generates revenue
Event by: Ergománia Digital Product Design
Location: Ergomania UX & Digital Product Design Firm, Bartók Béla út 39, Budapest - XI. kerület
Talks & discussions
About event
Our business breakfast aims to plant experts and decision-makers of Hungarian commercial, banking and e-commerce sectors , giving room for narrow dialogue and connections.
You will be the first to get to know the latest trends in digital products through panel discussions and informal professional conversations. Take the latest market information to help you create new strategic approaches to strengthen your business strategy and support the continuous development of the industry. It is not determined by points and discounts, but the user experience and thoughtful UX solutions . A poorly designed process or unrelenting offer stagnates customers in no time - while an intuitive, experience -based UX real loyalty builds. In our conversation, we discuss how a program is planned and redesigned, what aspects can be used to determine the value offer, and how to translate it to the language of user paths by making a real commitment. The evolution of data plays a role in this. There will also be a talk of how mol Go has evolved from MOL MOVE , what experience a rollout in multiple countries has brought, and how new models can be created by Laas Services
In closing, we are looking for the UX detectors and new meters to help measure the success of a program in the future and how to change the carefully designed experience to tangible business results. Coffee and lean conveniently in one of our armchairs. There will be talk about what new metrics are focused on how to measure customer experience and commitment, and how well -designed loyalty programs business returns in a fast -changing digital environment. Talk
After lecture, we invite all participants for chat and networking . This is a great time to share your own experience with the use of digital KPIs, ask the lecturer, and build new professional relationships in an inspiring environment.